Last updated: [October 23th, 2024]
Mega Hangar Shopping Online is committed to providing a seamless shopping experience. Please review our detailed Refund & Cancellation Policy below. For any queries, feel free to contact us at help@megahangar.com.
Type | Details |
---|---|
Order Adjustment Timeframe | You can modify or cancel your order within 6 hours of placing it. After this period, we may not guarantee changes. |
Process for Modifying or Canceling | Contact our customer support team promptly at help@megahangar.com. Provide your order number and details for quick processing. |
Shipped Orders | If your order has already been shipped, cancellation is not possible. Please refer to our Returns & Exchanges Policy below. |
Eligibility | Details |
---|---|
Condition of Items | Items must be unused, in their original packaging, and in the same condition as received. |
Defective or Damaged Products | We offer a 100% money-back guarantee for defective or damaged products during shipping. Contact us at help@megahangar.com to arrange a return, replacement, or refund. |
Dissatisfaction with Order | If you are unsatisfied, contact us, and we will do our best to assist you. |
Return Shipping Costs | Customers are responsible for return shipping costs, except for defective or damaged products. |
We do not issue refunds in the following cases:
To request a refund, email help@megahangar.com with your order details.
Type | Details |
---|---|
Policy Duration | Returns and exchanges are accepted within 30 days of purchase. Beyond this period, we cannot process refunds or exchanges. |
Eligibility for Return/Exchange | Items must be unused, in original packaging, and accompanied by a receipt or proof of purchase. |
Defective or Damaged Products | Exchanges are available only for defective or damaged items. Contact us at help@megahangar.com to initiate the process. |
Step | Details |
---|---|
Inspection of Returned Items | Upon receiving and inspecting your returned item, we will email you to confirm receipt and notify you of approval or rejection. |
Refund Approval | Approved refunds will be processed, and the amount will be credited to your original payment method within a specific timeframe. |
If you haven’t received your refund:
Type | Details |
---|---|
Return Shipping Costs | Customers are responsible for return shipping costs. Shipping costs are non-refundable. |
Shipping Method | For items valued over $100, consider using a trackable shipping service or purchasing shipping insurance. |
Exchange Shipping Time | The time for exchanges to reach you depends on your location. |
Contact us at help@megahangar.com for return or exchange instructions.
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Mega Hangar – Shopping Online
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